My camera is not receiving a video signal

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Symptoms

My camera is not receiving a video signal.

Solution

There are many issues which could cause a loss in video signal. Please consult the Camera Troubleshooting Flowchart for tips on isolating and correcting the problem.

Additional Steps

If the above steps do not solve your problem, it is likely that your camera is defective. If this seems to be the case, contact our RMA department to receive an RMA number, and begin the swap-out process.

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